Enterprise Support Services

Swiftly respond to security threats and operational disruptions.

Kollab’s enterprise support services include standard support such as helpdesk and field support services, specialized support for platform-specific solutions, and emergency support during critical events. Our services include:

  • 24x7 Premium Support
  • Field Technical Operations (FieldOps)
  • Technical Account Management (TAM)
  • Emergency On-Demand Support
  • Cyber Incident Response
Kollab is proud to have the following accolades from its partners:
Okta

Okta Apex Partner (highest partner program tier; first and only in the Philippines!)

Okta Workforce Identity Service Delivery Specialized Partner (first and only across Asia!)

‍FY21 Okta APAC Partner of the Year (first across Asia!)

Netskope

2025 Netskope Asia Service Delivery Excellence Partner of the Year

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Premium & On-Demand Support

Field Technical Operations

Emergency Response Center

Our capabilities are backed by more than 500 technical certifications and credentials across enterprise cybersecurity, AI, cloud, and DevOps:
Let's Connect
Offices
Philippines
G/F BSA Twin Towers
Bank Drive, Ortigas Center
1550 Mandaluyong City, Philippines

+63 917 184 7274
Singapore
51 Goldhill Plaza
#07-10/11308900
Singapore

+65 6012 9654
Email Us
Sales
transform@kollab.com
Careers
careers@kollab.com
Support
support@kollab.com
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